Privacy Policy

Curb Elite Solutions LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding that information when you visit curbelitesolutions.com or interact with us through our forms, phone, or SMS communications.

By using this website or submitting information through our forms, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Full name
• Phone number
• Email address
• Property or service address
• Property type (residential or commercial)
• Service(s) requested and job details
• Preferred visit times or scheduling preferences
• Any additional information submitted through our contact or assessment forms

We may also collect certain information automatically when you visit our website, including your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This information is collected through cookies and similar technologies (see Section 6).

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and property assessment inquiries
• Schedule and confirm on-site property assessments and service appointments
• Provide, deliver, and follow up on our property maintenance services
• Send appointment reminders, service updates, and follow-up communications
• Send SMS messages if you have opted in to SMS communications
• Improve our website, services, and customer experience
• Maintain records of services provided
• Comply with legal obligations

3. SMS Communications

We may send SMS (text message) communications related to your inquiry, appointment confirmations, service reminders, and follow-up messages.

We do not send unsolicited marketing SMS messages. SMS consent is obtained separately from any other data submission and is never a condition of receiving our services.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Third-party vendors who assist us in operating our website, managing customer communications, or processing scheduling — strictly for business operations and under confidentiality obligations
• Legal compliance: When required by law, court order, or governmental authority
• Protection of rights: When necessary to protect the rights, property, or safety of Curb Elite Solutions LLC, our customers, or others
• Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction

All third-party service providers who receive your information are contractually required to protect it and use it only for the purposes for which it was shared.

5. Mobile Information

We take the protection of mobile information seriously. Specifically:

• Mobile phone numbers and SMS opt-in data will not be shared, sold, rented, or transferred to any third party for marketing or promotional purposes
• Mobile information is used exclusively to communicate with you about your service inquiry and appointments
• We do not share SMS consent or opt-in data with any affiliate, partner, or third-party marketer

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site.

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand site traffic and usage patterns (e.g., Google Analytics)
• Preference cookies: Remember your settings and preferences

You may disable cookies through your browser settings at any time. Note that disabling certain cookies may affect website functionality. We currently use Google Tag Manager / Google Analytics for website analytics. For information on how Google uses data collected through analytics, visit policies.google.com/privacy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure data transmission, access controls, and regular review of our information handling practices.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

9. Third-Party Links

Our website contains links to third-party websites, including our Shopify store (bot-brand-2.myshopify.com) and Ministry Prayer Life (ministryprayerlife.com). These links are provided for your convenience.

We have no control over the content, privacy practices, or policies of third-party websites and accept no responsibility for them. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at the information below.

11. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to certain exceptions
• Opt-out of SMS: Reply STOP to any SMS message or contact us directly
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us using the information in Section 13. We will respond to verifiable requests within a reasonable timeframe.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes are effective immediately upon posting to this page, with the updated effective date noted at the top. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy. For material changes, we will make reasonable efforts to provide notice.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Curb Elite Solutions LLC
• 4535 NW 63rd St, Oklahoma City, OK 73132
• (405) 353-4174
• [email protected]
• curbelitesolutions.com